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Southshore ConsultantsChicago · Northwest Indiana

Healthcare IT · Chicago & the Region

Practices can'tafford a bad day.

We look after the computers, network, email and security for small medical, dental and therapy offices, with the HIPAA safeguards built in and a local tech who shows up before the first patient does.

Fare $165 per user / month
Signed BAA included

Who we serve

Built for the way small practices actually run.

You need the front desk, the operatories and the billing office working at 7:45 a.m. You also need to know patient data is protected. We handle both.

  • 01

    Dental offices

    Imaging workstations, practice-management software, and operatory PCs that are patched, backed up and ready.

  • 02

    Medical & specialty clinics

    EHR access, e-prescribing, fax and scanning workflows, and secure remote access for providers.

  • 03

    Chiro, PT & therapy

    Scheduling, telehealth and patient intake on secure, well-maintained systems, without enterprise prices.

The HIPAA Security Rule, handled

Safeguards you can show an auditor.

HIPAA expects administrative, physical and technical safeguards for electronic patient information. Most small practices have some of them, and almost none have them written down. We put the controls in place, document them, and review them with you every year.

  • Risk assessment: where patient data lives and what could go wrong
  • Access control: unique logins, multi-factor sign-in, fast removal when staff leave
  • Encryption: laptops, email and backups
  • Audit logs: who opened what, and when
  • Backups: tested restores, not just "it says it ran"
  • Incident plan: what to do in the first hour

Experience

We've run clinical IT.

We've run IT for a multi-site sleep-medicine organization, including electronic health records, medical imaging (PACS), patient-facing tools, branch-office networks and Microsoft 365. We know how clinical software behaves, how to work with your vendors, and how to make changes without disrupting a full schedule.

Off your plate

What you stop worrying about.

  • Chasing your EHR or imaging vendor: we coordinate with them
  • Remembering who still has access after someone leaves
  • Wondering whether last night's backup actually worked
  • Finding the right person when the internet or phones go down

Questions people actually ask

The fine print

Will you sign a Business Associate Agreement?

Yes. Every Healthcare plan client gets a signed BAA before we touch any system that stores patient information.

Do you replace our EHR or practice-management vendor?

No. Your software vendor still supports the application. We look after everything underneath it (computers, network, security, backups) and work with the vendor directly when there's a problem.

Does this make us HIPAA compliant?

Compliance is shared between your practice and your vendors. We handle the technical safeguards and give you the documentation and annual risk assessment. Your practice still owns its privacy policies, training and patient-facing procedures, and we'll help keep those organized.

What happens if we think we've been hacked?

Call us right away. We contain the problem, preserve the evidence, restore from backup, and document what happened. For breach-notification decisions, we work alongside your attorney.

Find out where your practice stands.

A free 30-minute walkthrough, including a quick HIPAA safeguards check.

Book a free IT check